TRAINING SERVICES
At Akhoma we deliver numurous training to various organizations. below are a list of the training we offer.
Communication Training
Novalle’s professional communication programme round out the soft skills you require, by teaching you how to effectively communicate with your team members and/orcustomers.
Learn from experienced speakers, with real-world experience in public speaking, business languageetiquette andmore.
Customer Service Training
The importance of high qualitycustomer service and effective complaint handling in any organisation can’t be overstatedIf customer service quality is low, then business outcomes will be negatively impacted.
Novalle offers several topics focusedon Customer Service competencies including: Customer Relationships, Customer Service Operations, Essential Customer ServiceSkills
Marketing Training
Would you and your staff like togain advanced skills in marketing to bring their career and your business to the nextlevel?
You will gain key practical skills through a range of practical techniquesincluding: presentations, case studies, role plays andsimulations.
Corporate Grooming & Etiquette
This training programme is designed for organisations that wish to ensure their employees are aware of workplace expectations and office manners.
The sessions covers topics such as cubicle etiquette, email etiquette, social
media etiquette, and behavior in public spaces among others.
Entrepreneurial Development
Training
Our Entrepreneurial Development Training Programme is created to provide an alternate route to gainful employment for economically disadvantaged individuals through the establishment of their own business.
The programme is also ideal for businesses who wish to get their employees behave like entrepreneurs while working within their organisations to increase innovation.
Manual First Aid Training
We offer training for people, for organisations, and anyone who wants to learn the simple skills needed to help in a first aid emergency.
Our training experts are certified professionals with several years of experience.
Risk Assessment At Workplace Training
This Risk Assessment training course is designed to help businesses comply with the Management of Health and Safety Regulations in Ghana.
We will provide guidance on how to conduct an appropriate and sufficient risk assessment in the workplace.
HR & Administration Training
Novalle’s human resources (HR) training and administration provide innovative project leader skills, behaviors, and strategies for recruiting employees, reducing employee turnover,promoting employee development and retaining a talented, flexible and diverseworkforce
Public Relations Training
This programme covers essential pillars of PR.
You will learn innovative approaches to social media strategy, crisis communication management, communication strategy development, PR planning and corporate social responsibility.
Social Media Management Training
In this programme you will learn the process of creating, scheduling, analyzing, and engaging with content posted
on social media platforms, like Facebook, Instagram, and Twitter.
You will also explore social media management tools that can help youreach huge audience and make running a social media campaign absolutely simpler
Managerial Training
Our management programs support those new to managerial positions right through to experienced senior executives lookingto hone theirskills.
Motivational Training
Attitude is the key to success. To get maximum optimisation of resources and employee contribution in all aspects of your business, you are required to keep employees focused andmotivated
Through case studies along with one-on-one basis counseling, our motivational training leads to remarkable positive changes in terms of behavior and work approach.
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